Friendly staff helped with luggage, but no kettle in the room was inconvenient.

staying at puerta de toledo was delightful! the staff was super friendly and professional, especially sofia and katherine at breakfast. they really made an effort to accommodate my allergies. the location is perfect since it's right across from the metro, making it easy to explore. also, the double room was spacious and comfortable!

would recommend

Great Location, Cozy Stay

I enjoyed my solo trip here. The cozy bar offered delightful cocktails, perfect after a long day. The hotel's proximity to the metro made it easy to explore Madrid. Room cleanliness was impressive, although the noise from neighbors could be bothersome at night. Bring earplugs for a peaceful sleep!

The place has great public transport access and super clean rooms. Loved the modern decor and cozy atmosphere.

Felt exceptional, no complaints at all.

The location is ideal for exploring the city, with many restaurants nearby. The cleanliness of the hotel made for a pleasant stay.

The room amenities were quite basic compared to my expectations.

This place suits me perfectly! I enjoy the free wi-fi, 24-hour reception, and coffee shop. The staff helped me with local info during my first stay, which I still remember. Highly recommend it for business trips!

fantastic access to central attractions and parks

I spent three nights here, and the hotel is just a short walk to both the stunning Prado National Museum and the beautiful El Retiro Park, making my city strolls all the more enjoyable. plus, it's near a metro station that makes getting around super easy.

It was just a nice choice for a trip in Madrid with good value. The public areas were exquisite and the washrooms in the lounge area were spectacularly decorated. Always check out nearby dining options since there's no restaurant on-site.

Requesting a room on a higher floor can minimize noise from neighboring guests and maximize comfort during your stay.

I had a fantastic stay with incredibly comfortable beds, superb breakfast selection, and a welcoming atmosphere. The room was spacious, exceeding my expectations from the photos! Absolutely would choose this place again.

I had a delightful experience at Puerta de Toledo! The staff, especially Sofia and Katherine, made every effort to accommodate my allergies. The room was spacious and comfortable, and the location was superb, right by the metro. Minor noise issues from renovations didn’t detract from my stay.

Top-notch local eats abound! Just a hop away, I devoured some smoked meat at Restaurante Puerta de Toledo—talk about a flavor bomb! Plus, my cozy room was a comfy retreat, and the ever-friendly staff made each moment memorable.

Sure, the view from my window wasn’t a stunner—just the wall of the next building five meters away. But honestly, who cares when you're out exploring Madrid all day?

great metro access near major attractions and parks

having just spent five nights here, I can confidently say the metro is just a few steps away, making it incredibly easy to explore famous sights like the Royal Palace and delightful El Retiro Park, which is a quick stroll from the hotel, allowing for lovely weekend walks through the city and peaceful moments in nature.

We had a wonderful stay with our niece! The location was fantastic, just a short walk to the metro, and we spent an amazing day exploring La Latina, especially enjoying the local vibes during the street party. The staff was always accommodating, making our visit even better.

My kids wished there was a quieter room option for families, as noise from other guests was at times disruptive.

casual stay with helpful staff and easy metro access, great accommodation for exploring madrid

Enjoyed professional service and comfortable beds.